NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dishy
Mar 16, 2022Tutor
Orbi RBK50 + Starlink Invalid Gateway IP Address
With Starlink, I set a static route to enable the mobile app direct access to the router. I have to update it when the IP changes and this isn't as important now that Starlink app supports remote acce...
KevinLiT
Apr 22, 2022NETGEAR Moderator
Hi Dishy,
When assigning a static IP address to a device you have to make sure that the desired IP address is on the same network as all the other devices on the network. The .0 in the fourth octet is a network IP address is not a client IP address. That is why you had configuration issues when trying to assign that IP address to a device in your network.
Best,
Kevin
community Team
Dishy
May 04, 2022Tutor
Thanks, Kevin. I received the same feedback from another user here, but it still doesn't make sense to me. I just got a new IP from my Starlink dish (not a .0 anymore) and I've updated the static route and it's now working. My settings for it are as follows:
Destination IP Address: 192.168.0.1
IP Subnet Mask: 255.255.255.0
Gateway IP Address: 100.x.y.z (removed for privacy)
Metric: 2
What I don't understand is that multiple people are telling me that the Gateway IP must be on the 192.168 network and that's not what's working for me. If I deactivate this static route, then the Starlink app on my phone won't work. With it active, the app works and can communicate with the dish. I can't explain WHY this works, only THAT it works. 🙂 I can also say that every other Starlink user who wants to do this is using these same settings as above and I've now confirmed with 2 different users that their routers of other brands will accept a 100.x.y.0 address as the Gateway IP.
There are some details on this here which go beyond my knowledge level: https://www.reddit.com/r/Starlink/comments/jxkz1q/anyone_know_how_to_get_the_starlink_app_to_work/ and here https://www.reddit.com/r/Starlink/comments/jqhoqz/starlink_app_works_fine_behind_own_router/gby79x1?utm_source=share&utm_medium=web2x&context=3.
As for me, I'll leave it to you more knowledgeable people to try and understand the details and I'll just hope that I don't get another .0 address from Dishy. 🙂
Destination IP Address: 192.168.0.1
IP Subnet Mask: 255.255.255.0
Gateway IP Address: 100.x.y.z (removed for privacy)
Metric: 2
What I don't understand is that multiple people are telling me that the Gateway IP must be on the 192.168 network and that's not what's working for me. If I deactivate this static route, then the Starlink app on my phone won't work. With it active, the app works and can communicate with the dish. I can't explain WHY this works, only THAT it works. 🙂 I can also say that every other Starlink user who wants to do this is using these same settings as above and I've now confirmed with 2 different users that their routers of other brands will accept a 100.x.y.0 address as the Gateway IP.
There are some details on this here which go beyond my knowledge level: https://www.reddit.com/r/Starlink/comments/jxkz1q/anyone_know_how_to_get_the_starlink_app_to_work/ and here https://www.reddit.com/r/Starlink/comments/jqhoqz/starlink_app_works_fine_behind_own_router/gby79x1?utm_source=share&utm_medium=web2x&context=3.
As for me, I'll leave it to you more knowledgeable people to try and understand the details and I'll just hope that I don't get another .0 address from Dishy. 🙂