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Forum Discussion
Orbi RBK50 and Sony Smart TV
Everyone, I just recently bought the RBK50 set up and originally came from a R7300 router. As soon as I started with the Orbi installed, my Sony TV Bravia 2015 model can not stay connected to the wireless network. I have tried reserving an IP address and it will still lose connection. I'm almost to the point where I my take the Orbi system back and try something else. We use the apps on the TV quite a bit and now we can't. Any help would be appreciated. We are on the latest firmware V1.12.0.18. This problem has occured since 7-6-17 (the day I bought ORBI) and it has had 2 firmware updates since then. Thank you in advance.
Ronnie
3 Replies
picco007 wrote:Everyone, I just recently bought the RBK50 set up and originally came from a R7300 router. As soon as I started with the Orbi installed, my Sony TV Bravia 2015 model can not stay connected to the wireless network. I have tried reserving an IP address and it will still lose connection. I'm almost to the point where I my take the Orbi system back and try something else. We use the apps on the TV quite a bit and now we can't. Any help would be appreciated. We are on the latest firmware V1.12.0.18. This problem has occured since 7-6-17 (the day I bought ORBI) and it has had 2 firmware updates since then. Thank you in advance.
Sorry I can't really help, I'm replying only to say I have three Sony TVs that mostly work fine.
What model is your TV?
Mine are 2 x KD-55X8500C and 1 x KDL-43W800C.
I have noticed that the X85C TVs would be quite slow to connect when starting but hadn't noticed disconnects during use.
The slowness appears to have gone away with v1.12.0.18.
I had reports that the W80C was disconnecting during use but haven't heard anything yet since the v1.12.0.18 update. I've assumed it is going OK.
When I updated the W80C TV firmware recently I did notice the slowness I had previously seen with the X85C not sure it has persisted though.
One thing I have done is reset my Orbi devices back to factory defaults and manually re-configured the router and re-synced the satelites following the firmware update.
Ian
- Thank you Ian, I have the XBR-55X850C. I have tried everything. I resent back to factory default on my Orbi and reset up the satellite as well. Then did the same thing on my tv. I'm not sure what else to do. I did notice when it is connected to the wifi and the internet that the Tv is now slower than usual. I just noticed it after we installed the orbi. You select the YouTube app and it takes a while for my YouTube to come up.
I am almost willing to go to another mesh system if I don't get this situated soon.
Ronnie
picco007 wrote:
Thank you Ian, I have the XBR-55X850C. I have tried everything. I resent back to factory default on my Orbi and reset up the satellite as well. Then did the same thing on my tv. I'm not sure what else to do. I did notice when it is connected to the wifi and the internet that the Tv is now slower than usual. I just noticed it after we installed the orbi. You select the YouTube app and it takes a while for my YouTube to come up.Right, the XBR series doesn't use the AndroidTV base OS I think.
All three of my TVs are Sony AndroidTV based.
They frequently need to be re-booted, particularly when the wireless goes wonky.
Unfortuneately I'm not familiar with the XBR series and it sounds like you've already done the sort of things that might fix it.
A bit sad really, sorry I can't be more help.
Ian
