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Forum Discussion
Orbi RBK50 Blinking white and power light blinking
I have the RBK50 version with one satellite and last night sometime the wifi went out. Satellite unsynced and main router that I use as a WAP since att uverse only allowed it this way. The main box is...
So you got access to the RBR? If so, I would do a reset on the RBR using the ERASE function under Advanced tab/Admin/Backup
Do this with the RBR disconnected from the ISP modem.
You might also download the RBR FW file and using a wired PC, re-load the FW file on to the RBR, after it's processed the file and back to ready, ERASE function, then setup from scratch using the setup wizard at 192.168.1.1.
https://community.netgear.com/t5/Orbi/Missing-Connected-Devices/m-p/2142349/highlight/true#M126110
No access to the router, tftp didn't work either from my laptop. And I have windows 10 on all devices so I haven't been able to get access to bring the firmware back to prior version. If this is such a huge issue why won't Netgear fix this? Why can't they possibly take mine and swap it out for one that is working currently so I can get wifi again. They want me to pay to have my hardware checked. I feel like this is poor customer service
I would contact a forum moderator and ask them for help and information regarding this:
See what options are available to you.
- You may have weeks to get a reply, I did and of no help at all!