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Forum Discussion
Orbi RBK50 constantly dropping internet
Hello all, hoping I can get some help. I work from home, so depend on reliable internet connectivity. I bought this almost a year ago, but installed/set it up about 8 months ago. During that ti...
"What is the Mfr and model# of the ISP modem the NG router is connected too? Arris TG1672G"
What mode is the ISP modem running in? Modem or Router? This is a modem with built in router and wifi.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
We presume the magenta ring is on the RBR?
Thanks for the quick reply. I will try your suggestions. What frustrates me is that it was working fine before over the past 8ish months. What happened literally over night?
The box and online ad said rbk50, but the ring is magenta. Not sure.
The box and online ad said rbk50, but the ring is magenta. Not sure.
The RBR is the RBR50 with in the box. Just making sure which ring you were referring too. The RBR which is the base router or the RBS which is the satellite.
Let us know about the suggestions.