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Forum Discussion

Johnlk's avatar
Johnlk
Aspirant
Jan 08, 2018

Orbi RBK50 drops internet connection on wifi only

Orbi RBK50 randomly drops internet connection on wifi only. It works fine when plugged in.  This happens across all devices (laptops, google phones, tv's) System is new as of 1-6-18.    Router Firm...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jan 10, 2018

Do you notice if the wifi stops working when a certain device gets turned on?

 

DarrenM

Johnlk's avatar
Johnlk
Aspirant
Jan 12, 2018

No, not that I can notice, it just appears random. I'm going to try updating the firmware

  • Lieber_T's avatar
    Lieber_T
    Aspirant
    Jan 17, 2018

    Any luck with the firmware update?  I'm having the same problem.

    • Johnlk's avatar
      Johnlk
      Aspirant
      Jan 17, 2018

      Unfortunately I've been too busy to try it. Hopefully in the next few days, but yes this is quite annoying and disappointing.