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Forum Discussion
jerich0
Apr 15, 2020Aspirant
ORBI RBK50 ethernet backhaul is not working - help
I have an existing RBK50 setup with 2 RBS50 satellites connecting via wireless to the RBR50, this setup is working great, but because of working from home, i've had to set up a home office in the bas...
FURRYe38
Apr 15, 2020Guru - Experienced User
Review this:
Be sure the connection between the RBS and RBR is on the same segment, serially behind the RBR, and not parallel to the RBR.
If your using a managed swtich, be sure to disable ALL IGMP protocols and green ethernet features on the switch as these have been known to cause problems between RBR and RBS when ethernet connected.
This isn't a FW problem.
jerich0 wrote:I have an existing RBK50 setup with 2 RBS50 satellites connecting via wireless to the RBR50, this setup is working great, but because of working from home, i've had to set up a home office in the basement (long story... kids took over the real study) I recently got an additional RBS50 to place in the basement, and was plannign to use ethernet backhaul to try and get the best connectivity in the basement. I read on this community that a mix of eithernet and wireless backhaul works, so this is what i did.
First, firmware is V2.5.1.8 on all the devices. RBK50 is running AP mode. My router is a Ubiquiti Edgerouter-X with dual WAN load balancing (both WANs are each max 500Mbps, fast.com average gets 400-450Mbps on ethernet). I'm using the web UI, but also the mobile app (as the mobile app seems to show a little more information, eg. it is supposed to show the ethernet backhaul as a solid line...) So here goes..
- I first set up the RBS50 in the basement as a wireless mesh, daisy chain on RBK50 is turned on, everything syncs up fine, seems to work fine - i get around 150-200 Mbps on fast.com. WebUI shows all 3 satellites with good connections on 5Ghz. All satellites and router in AP mode have reserved IP addresses on the Ubiquiti
- After this is working, i plugged in an ethernet cable from a switch (Netgear managed GS908) to the RBS50. The satellite first went magenta, then seemed to work. However, the webUI still shows connected with 5Ghz, it doesn't show wired. On the mobile UI, it was weirder... The basement satellite was seen as connecting to another satellite in the main floor, which was connecting to the main RBK50...
- So i went to turn off daisy chain, and it rebooted everything... but to make it more confusing, the mobile app shows magenta state and still dotted line (wireless) To make this worse, when you tap on the mobile app to the magenra satellite, you dont' see any devices connected to them, they seem to be connecting to some of the other satellites (it's random!) Fast.com speed tests on the devices in the basement all have not showed improvement - still 150-200Mbps, but they also now have occassional drops to 50-80Mbps once in a while, for no reason.
As such, i've sinced removed the ethernet cable to the basement satellite, and is living with what it provide. That said, i'm curious why this is not working right? Any advice here? It sounds like this is a scenario that should have just worked.
thanks.
- OrbiBenRJul 14, 2020TutorI have the GS908 as well. I had to disable the loop back monitoring to get it to work.
- FURRYe38Jul 15, 2020Guru - Experienced User
Thanks for letting us know. I'll keep loop back monitoring in mind as well. IGMP and green ethernet should also be disabled if possible.
Enjoy. :smileywink:
OrbiBenR wrote:
I have the GS908 as well. I had to disable the loop back monitoring to get it to work. - jerich0Jul 15, 2020Aspirant
OrbiBenR wrote:
I have the GS908 as well. I had to disable the loop back monitoring to get it to work.OrbiBenR Thanks for the advice! i just turned off loopback on all my GS908 (there are 3 of them) in my home network, connected an ethernet cable to the RBS50, and i'm still seeing 5G connection on the web UI on the RBR50, as well as a purple dot using the mobile app. The router continues to work, but i'm not sure if its actually using the ethernet backhaul.
all i did was turn the RBS50 off, plug in a cable to the switch, then turn it back on. I'm hoping it would just pick up the ethernet backhaul, but it didn't - is there a different way to do this? i don't want to reset the entire mesh if possible.
thanks
- FURRYe38Jul 15, 2020Guru - Experienced User
Is IGMP and any green ethernet features on the switch disabled as well?
Best way to connect RBS is to wirelessly connect them first to the RBR. Once they are connected, then connect the ethernet cable between the RBR and RBS while the RBS is still ON. Then the connection will change over by itself if the connection thru the switch isn't inhibiting. You may want to try a different switch if you can't get the status to show a wired connection to the RBS.