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Forum Discussion
DK62
Mar 06, 2020Aspirant
Orbi RBK50 Firewall Blocking ESET Antivirus Updates
I use ESET antivirus on my mac computer running OS Catalina. I've recently installed an Orbi mesh router in my home. Now my ESET gives an error when trying to update the virus signature modules. I've...
FURRYe38
Mar 06, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Orbi doesn't block security progrems or update processes for app or other devices.
DK62
Mar 06, 2020Aspirant
I just checked and my firmware is the latest version. I'm pretty sure my modem isn't the issue. However, I do use OpenDNS. I wonder if that would be the problem.
- FURRYe38Mar 06, 2020Guru - Experienced User
What happens if you use default DNS seen or detected by the RBR?
Modem mfr and model is helpful. We are just checking for any router and wifi here is all. Helps us determine this as this can cause problems if present.