NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBK50, Firmware V1.12.0.18 comes with new problems - internet disconnects on iOS and Android
Hi We have had the Orbi wifi system (RBR50 and RBS50) since April. We have quite a few different devices iOS, MacOS, Android. Especially the iOS and Android devices have had the occasional wifi d...
You probably already know this, but there are a number of threads related to 1.11.0.20 that illustrate the issues between RBK40 and RBK50. Most people on these forums appear to have the AC3000 RBK50 system so I don't know if the AC2200 (RBK40) users, like me, have had the same problems. I do know that a number of people with the RBK50 reported wifi drops with 1.11.0.20. Again though, it makes sense because the release notes were specific to the issue of drops on the RBK40...no mention of the 50 at all. Oh well, sigh...guess I willl contact them and run through all the BS if the rollback doesnt work. Good luck with whatever you do.
I did a firmware downgrade, to V1.11.0.20, so now I am back to having occasional few seconds wifi disconnects and all :)
But it is much better than having the dreadful internet disconnects (which typically lasted for many minutes not seconds).
After reading more on the forums I understand Netgear have been working with this firmware for more than 1/2 year now. I appreciate the effort with adding new functionality, but not having sorted out basic stability issues like wifi and internet disconnects after 1/2 year make me wonder whether they will fix it at all?? Maybe i should ask for money back?
For some of us, the Orbi was pefect until 1.11 and then started suffering terribly. Now with 1.12.0.18 I'm back to rock solid, as Orbi had been for my 90+ devices since March.
Tex.... therein lies the heart of the problem. For users like me with the RBK40 (AC2200) 1.11.0.20 eliminated all of my problems and gave me three weeks of perfection. Then 1.12.0.18 came along and broke the crap out of it. Yet it was the opposite for many with the RBK50 (AC3000). Clearly one sizes fits all Firmware isn't working. I did a full factory reset and installed 1.11.0.20 and am back to mostly good functioning, though still having some wild speed swings. Now I just saw that Netgear posted on another thread I created, that yes, 1.12.0.18 has a bug in it so I should downgrade!!! Duh. This would all be comical if it wasn't costing me time and causing me headaches. I lost my window to return this so I hope they fix it. Glad things are working well for you!
Glad to hear 1.12.08 is solid for some. Hopefully Netgear will fix the internet disconnects soon in an updated firmware.
I have been on 1.11.0.20 now for a day and works clearly better for me, no internet disconnects but some wifi disconnects (few seconds).
BTW, every setting is default, the RBR50 router is used as a router, taking care of DHCP etc. I have not had a single internet disconnect before 1.12.08, so it is not our fiber operator (and the wired devices have been working at all times).
- I have the same problems :(
I'm suprised that a big company with such an expensive product has something so basic as its basic function not working properly. Last time I had to disconnect and go back to my D-link solution and was hoping the new firmware would work.