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Forum Discussion
ITCruiser
Nov 04, 2018Tutor
Orbi RBK50 Internet connection cuts out and back in
My netgear ORBI RBK50 loses the internet connection numerous times a day for about 30 seconds to a minute. The connection comes back automatically. Each time I look at the modem and it shows no iss...
- Nov 13, 2018
ITCruiser wrote:
Sorry for the late reply. Here are the answers to your questionsCable modem make and model is: Arris TM1602 connected to Spectrum.
H0me is about 2700 sq feet 1 split entry (1 level with basement)
The satellite is litterally about 5 feet away seperated by the floor. It is off now and still having the issue.5 Feet to too close between the satellite and base router. 30 feet to begin with is recommended in between the router and satellite.
Channel is set to auto. One thing I noticed, I have guest account enabled and it puts both on the same channel.Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Lots of neighbors near by With wifi (3 show up on analyzer)What channels are they using?
Will try daisy change setting (once I find it)Found under Advanced Tab/Advanced Settings/Wireless Settings.
Also a good idea to try Manual FW update.Please give this a try...
ITCruiser
Nov 13, 2018Tutor
Sorry for the late reply. Here are the answers to your questions
Cable modem make and model is: Arris TM1602 connected to Spectrum.
H0me is about 2700 sq feet 1 split entry (1 level with basement)
The satellite is litterally about 5 feet away seperated by the floor. It is off now and still having the issue.
Channel is set to auto. One thing I noticed, I have guest account enabled and it puts both on the same channel.
Lots of neighbors near by With wifi (3 show up on analyzer)
Will try daisy change setting (once I find it)
Also a good idea to try Manual FW update.
H0me is about 2700 sq feet 1 split entry (1 level with basement)
The satellite is litterally about 5 feet away seperated by the floor. It is off now and still having the issue.
Channel is set to auto. One thing I noticed, I have guest account enabled and it puts both on the same channel.
Lots of neighbors near by With wifi (3 show up on analyzer)
Will try daisy change setting (once I find it)
Also a good idea to try Manual FW update.
FURRYe38
Nov 13, 2018Guru - Experienced User
ITCruiser wrote:
Sorry for the late reply. Here are the answers to your questionsCable modem make and model is: Arris TM1602 connected to Spectrum.
H0me is about 2700 sq feet 1 split entry (1 level with basement)
The satellite is litterally about 5 feet away seperated by the floor. It is off now and still having the issue.5 Feet to too close between the satellite and base router. 30 feet to begin with is recommended in between the router and satellite.
Channel is set to auto. One thing I noticed, I have guest account enabled and it puts both on the same channel.Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Lots of neighbors near by With wifi (3 show up on analyzer)What channels are they using?
Will try daisy change setting (once I find it)Found under Advanced Tab/Advanced Settings/Wireless Settings.
Also a good idea to try Manual FW update.Please give this a try...