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Forum Discussion
Akolite
Nov 03, 2017Tutor
Orbi RBK50 keeps rebooting!
Hi there, Just got my shiny new ORBI RBK50 system and after working well for 2 days, The system keeps rebooting every few hours. The satellite stays on and reconnected to the main unit once it is...
Streak2
Nov 03, 2017Master
I would try a factory reset and if that did not work then look at having the unit replaced.
Is it a proper reboot or a loss of of wifi connectivity?
Akolite
Nov 03, 2017Tutor
Already done the factory reset and got the RMA for a new unit. One thing I have noticed after running a constant ping to the router for the past day... it reboots every 6 hours, give or take 30 seconds... sounds like that could be a firmware issue?
- Streak2Nov 03, 2017Master
Mine would not reboot but lose connectivity to my AT&T gateway from time to time.
The replacement has been perfect.
- AkoliteNov 06, 2017Tutor
So an update... It has been stable for 3 days... now it is rebooting evey 4 to 6 hours again. I think I am going to send it back to get a new one since it is less than a week old.
- Retired_MemberNov 06, 2017
Akolite wrote:So an update... It has been stable for 3 days... now it is rebooting evey 4 to 6 hours again. I think I am going to send it back to get a new one since it is less than a week old.
This has kind of been the story since 1.10.x.
Since 2.0.x came out, my Orbi was rock solid stable for WEEKS. After a reboot yesterday, the whole system went back to disconnects etc...
No new devices, no configuration changes, no movement in the sats or router, just a reboot and poof, stability is gone.