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Orbi RBK50 keeps rebooting!
Hi there, Just got my shiny new ORBI RBK50 system and after working well for 2 days, The system keeps rebooting every few hours. The satellite stays on and reconnected to the main unit once it is...
I'm also having reboot issues. And more problematically, some of the wireless devices just don't come back online at all after the router reboot.
I was using my Orbi router as a single router. Just went back to R7000 for wired, and Orbi in AP mode. That seems to work better.
I have installed Smokeping on my wired Odroid XU4 to track connectivity to various from it to devices.
Hardware topology is like this :
- Odroid XU4 using gigabit LAN port
- hooked up to Trendnet 16-port gigabit switch
- R7000 LAN port #1 goes to same Trendnet switch
- R7000 LAN port #2 goes to Orbi router in AP mode
- R7000 WAN port goes to MB8600 cable modem
- two Orbi satellites, using wireless backhaul
Here are some of the relevant stats :
Ping to R7000 wired router.Ping to MB8600 wired cable modem.Ping to wired Orbi router in AP mode.Ping to Orbi satellite 1 with wireless backhaul.Ping to Orbi satellite 2 with wireless backhaul.Ping to wemo switch #1, wireless 2.4 GHz.Ping to wemo switch #2, wireless 2.4 GHz.Ping to Juicebox #1, wireless 2.4 GHz.Ping to Juicebox #2, wireless 2.4 GHz.Orbi router log showing reboot.
As you can see, my Juicebox #2 , which is connected to the Orbi AP via Wifi, went down shortly before 2am. And then never reconnected. It's averaging 21.15% for the last 3 hours. And still hasn't reconnected.
I looked at the Orbi reboot log, and it showed a reboot at 1:56am ! I was watching a movie at that time and not doing anything with the computer.
Meanwhile, at those same times, you can see zero packet loss for pings to the wired R7000, cable modem, and internet (google DNS).
Clearly the Orbi AP reboot is the root cause of the problem. It is strange that the Juicebox #2 won't reconnect after the Orbi reboot, though. What this means as a consequence is that the electric car plugged to it may stop charging.
There is also some noticeable on all the Wifi devices being monitored (numbers for the last 3 hours only):
- Wemo switch #1 averaging 1.14% packet loss
- Wemo switch #2 averaging 0.94% packet loss
- Orbi satellite #1 averaging 1.15% packet loss
- Orbi satellite #2 averaging 3.03% packet loss
- Juicebox #1 averaging 1.4% packet loss