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Forum Discussion
AlmostHappy
Feb 26, 2020Guide
Orbi RBK50 Massive data usage and traffic meter is half of what ISP sees
Since setting up my Orbi I have had great coverage and everything is running quite fast. I really want to love this thing, but the crazy data usage is kiling me. I got an email from my ISP that I ha...
FURRYe38
Feb 26, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
AlmostHappy wrote:Since setting up my Orbi I have had great coverage and everything is running quite fast. I really want to love this thing, but the crazy data usage is kiling me.
I got an email from my ISP that I have gone over my monthly 1 TB data cap. This has never happened before. Going back through my monthly usage (from ISP) the last year every month is 550GB-650GB. The month I setup my orbi system (mid month) I hit 690GB. The next month 980GB. This month is already at 1050GB.
- There have been no new devices and usage habits are the same.
- I verified the firmware is up to date (v2.5.1.8)
- Turned on traffic metering. All though it is just the basic total and not by device (that is another story......)
I have two months of data usage on the Orbi. My issue is what traffic meter shows is WAY off from what the ISP is seeing.
This month IPS = 1050GB, Orbi = 561GB.
Last month ISP = 980, Orbi = 620.
The totals Orbi shows me are consistent with what I have been using for the past year. After a ton of time on the phone with the ISP ( I was sure it was on their side) after shutting down my wifi (nothing hardwired) for a couple hours, Orbi shows no data in the traffic meter. However, the ISP shows 2.5GB. When I shut down the Orbi completely for two hours, there is no data usage from my ISP. What the hell is Orbi doing that uses that much data when there are no clients on it?
I have only had this setup since Sept and really pissed that if I want a real traffic meter and a router that doesn't double my data usage I need a new router.
1qwerty1
Feb 26, 2020Tutor
AlmostHappy,
Check out my post "Outbound traffic to Amazon space" which discusses some outbound traffic from Orbi units.
If you have access to pi-hole and you use it as your internal DNS server, point your Orbi router to it for DNS resolution. Then, blacklist the following domains (remove []):
advisor[.]ngxcld[.]com
readycloud[.]netgear[.]com
readyshare[.]netgear[.]com
presence[.]ngxcld[.]com
registration[.]ngxcld[.]com
updates1[.]netgear[.]com
Or blacklist them on your firewall (tcp/443) if your firewall supports FQDN objects. I believe updates1 will prevent the unit from checking on the updates (via FTP protocol).
The worst one is the advisor one (I was seeing 8 packets per minute). This is some web analytics platform.
Let us know if your bandwidth usage goes down.