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teddylabs's avatar
teddylabs
Aspirant
Jul 21, 2017

orbi RBK50: Plex media server cannot find server on smart tv and firestick

On my old router I had a plex media server running on my computer, and I was able to download the app on smart tv and firestick and play media from the computer. With orbi i receive a "cannot locate server" or server not available message. windows 10, firmware on orbi is up to date. Please help

Plex
Troubleshooting

7 Replies

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  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jul 24, 2017

    Is there a setting in plex where you can tell it the IP address of the PC that is running the server?

     

    DarrenM

    • teddylabs's avatar
      teddylabs
      Aspirant
      Jul 25, 2017

      Not that I can see. This is driving me insane...there is  no reason it should not detect it on the same network

      • kcsupra's avatar
        kcsupra
        Guide
        Jul 25, 2017

        What is your Plex Media server running on?  PC?

  • kcsupra's avatar
    kcsupra
    Guide
    Jul 24, 2017

    Try restarting your Plex Media Server. Your server IP address is probably on the wrong network.

    • teddylabs's avatar
      teddylabs
      Aspirant
      Jul 25, 2017

      i tried restarting several times. I was curious as to whether it might make a difference if i was connected to 5 g band on orbi but 2.4 g on the plex server. Would this make a difference?