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Forum Discussion

teddylabs's avatar
teddylabs
Aspirant
Jul 21, 2017

orbi RBK50: Plex media server cannot find server on smart tv and firestick

On my old router I had a plex media server running on my computer, and I was able to download the app on smart tv and firestick and play media from the computer. With orbi i receive a "cannot locate server" or server not available message. windows 10, firmware on orbi is up to date. Please help

7 Replies

  • Try restarting your Plex Media Server. Your server IP address is probably on the wrong network.

    • teddylabs's avatar
      teddylabs
      Aspirant

      i tried restarting several times. I was curious as to whether it might make a difference if i was connected to 5 g band on orbi but 2.4 g on the plex server. Would this make a difference?

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Is there a setting in plex where you can tell it the IP address of the PC that is running the server?

     

    DarrenM

    • teddylabs's avatar
      teddylabs
      Aspirant

      Not that I can see. This is driving me insane...there is  no reason it should not detect it on the same network

      • kcsupra's avatar
        kcsupra
        Guide

        Check your SmartTV and Firestick to see if the IP adress are all on the same network as the computer running Plex Server.

        You might have hard coded an IP address on your Plex Server, which maybe on a different network.

        Unplug your SmartTV and Firestick and reboot it. See if that works as well.