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Forum Discussion
jamesdennis3
Feb 07, 2021Aspirant
Orbi RBK50 Satellite disconnecting and issue with 2.4ghz..
Hi Guys, Couple of issues with my Netgear Orbi RBK50 if anybody has any deas? First one is that the orbi satellite keeps randomly disconnecting from the internet. Turn it off and on again and...
vajim
Feb 07, 2021Master
how long have you owned your orbi?
Modem?
Orbi firmware?
- jamesdennis3Feb 07, 2021Aspirant
Hi, i bought the Orbi last April. The firmware version is V2.7.2.104.
The router is a technicolor TG588v provided by my internet provider. The wireless is disabled.
- vajimFeb 07, 2021Master
jamesdennis3 wrote:Hi, i bought the Orbi last April. The firmware version is V2.7.2.104.
The router is a technicolor TG588v provided by my internet provider. The wireless is disabled.
you've got several issues:
1. Your firmware (V2.7.2.104) has known problems. you may want to do a search and see what others have said and consider reverting back to a previous version.
2. IF you must run that technicolor TG588v router then the Orbi (which is also a router) then one must be in the access mode.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point
Since you've had the orbi from April last year, my bet is the firmware is causing your problems.
Good luck