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Forum Discussion
GamerXYZ
Sep 04, 2017Tutor
Orbi RBK50 SSID not in list
I'm trying to set up the Orbi RBK50 system (so, to be clear: it's new and straight out of the box). The first 2 steps in the quick-start guide went without a hitch: I end up with a blue light. But th...
- Sep 07, 2017
Well, if you can reach the login screen but cannot log into the router using the default username/password then something is very wrong. If done properly, the reset will restore the default login credentials. You must hold down the reset button for a long time until the power LED starts blinking amber for the reset to be effective.
st_shaw
Sep 05, 2017Master
Try resetting the Orbi units using a paperclip inserted into the reset hole on the back.
- GamerXYZSep 07, 2017Tutor
Thanks for the reply. Unfortunately, the reset button didn't solve the problem
- st_shawSep 07, 2017Master
Well, if you can reach the login screen but cannot log into the router using the default username/password then something is very wrong. If done properly, the reset will restore the default login credentials. You must hold down the reset button for a long time until the power LED starts blinking amber for the reset to be effective.
- GamerXYZSep 07, 2017Tutor
Well, as said I can only reach the login screen when connecting directly with an ethernet cable, but not through WiFi since I can't connect to its WiFi signal in the first place. So, not accepting the username and password is very likely part of the problem why the WiFi signal doesn't show up in the network list.
However, it seems I may not have held down the reset button for long enough, so I'll try that tomorrow (due to how late it is here now), hopefully that fixes it.