NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mdkart
Apr 06, 2018Tutor
Orbi RBK50 total failure (ring led blink white)
Hello, I need some help. My netgear orbi router rbk50 led ring blinks white this evening. The router doesn't works at all (either on wire or wireless connection). Seems it's a total failure. I've tr...
FURRYe38
Apr 06, 2018Guru - Experienced User
Can try this:
https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP
Use Windows built in tftp program, don't use the one suggested in that link. Others have mentioned it's doesn't seem to work well.
If this fails, i would get in contact with NG support asap.
- MdkartApr 06, 2018TutorI have tried this method but not with the Windows built in tftp client. Will try in the next hours.
But do you know if it's normal that I can't ping 192.168.1.1 with this method? Do I have I any chance that this solution works in this case?- FURRYe38Apr 06, 2018Guru - Experienced User
Won't know for sure until you try it. Again, if you can't get anything loaded and back online, contact NG support asap.