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Forum Discussion
Orbi RBK50 v1 - Cannot continuously establish Wired Backhaul from Satellite
Hey folks, Good day to you! I cannot get my Orbi RBK50 to continuously stay connected to the RBS50 (Satellite) via any distance with a shor or long run of CAT6 or 6A RJ45 cable. The RBK50 and RB...
Thanks for the the quick replies!
RE: Have you tried a full on factory reset on the RBR and RBS. Setup from scratch. Add the RBS near or in same room as the RBR wirelesslly first. Ensure the connection status gets 5G and GOOD. Check the RBS web page as well for status.
MM -- As stated above, it is the next step I plan to try out, unless another good suggestion comes up. I’ll follow the steps you listed here.
RE: Does the RBS work well when wireless connected?
MM - As stated above, the wireless connection has no issues for years now
RE: Once the RBS is connected wirelessly, ethernet connect the RBS to the back of the RBR using a good working LAN cable.
MM - I may give this a try
RE: How long does it take for the RBS to fail?
MM - following the patterns listed above it will either never establish a connection then loop the network OR it work for 10-15 mins then fail.
RE: I agree with @FURRYe38 in terms of a "step wise" approach. i.e. If the satellite will not function when wired directly to the router, there is no point in experimenting with a switch. If it works fine when connected directly but fails when connected through a switch, that is a different scenario.
MM - Getting the same results with or without the switch and on any length of cable. For now I’m using a known good 35’ STP RJ45 CAT6A in a controlled environment and its still failing.
RE: Can you please describe more about "loop the network"? That would seem to be inconsistent with "disconnected".
MM - What will happen is - I’m HTTPs connected to the RBK50, I connect the RGJ45 between the RBK50 and RBS50. The web interface backhaul status will go to ‘Config Sync’ and a few mins later the web interface locks up and disconnects. From that point I cannot ping or communicate with any device on the network. When I look at the GS116E switch and all the link activity lights are blinking in unison. I get this same effect when connecting the RBS50 directly to the RBK50 and not using the GSS116e.
NEXT Steps for me -
I am going to do a factory reset and follow the power on guidance stated above. I’ll report back with my findings.
Thank you!
mattman555 wrote:
Thanks for the the quick replies!
RE: Can you please describe more about "loop the network"? That would seem to be inconsistent with "disconnected".
MM - What will happen is - I’m HTTPs connected to the RBK50, I connect the RGJ45 between the RBK50 and RBS50. The web interface backhaul status will go to ‘Config Sync’ and a few mins later the web interface locks up and disconnects. From that point I cannot ping or communicate with any device on the network. When I look at the GS116E switch and all the link activity lights are blinking in unison. I get this same effect when connecting the RBS50 directly to the RBK50 and not using the GSS116e.
This is an ARP storm thats happening when connected with a switch in between the RBR and RBS. I found this a while back on a different version of FW. Though the storm stops or did stop after about 2-3 minutes, then the RBS and system settled in and worked correctly for me. Though I don't have the GS116, I believe its the same platform as the GS10x series, I think. I have used GS 108 and two GS 105s in a daisy chain on one segment with my RBS50 at one point.
NEXT Steps for me -
I am going to do a factory reset and follow the power on guidance stated above. I’ll report back with my findings.
Be sure to reset and setup wirelessly first with the RBS near the RBR. Once the top ring BLUE turns OFF, connect up a short 6-20 ft LAN cable in between the RBR and RBS. Top ring LED should turn ON and pulsate WHITE or turn ON BLUE then turn OFF after 3 minutes. Check the status on the RBR and RBS. Leave it for about 10-15 minutes to check stability of the RBS...