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Orbi RBK50 VPN Apple Amazon Issue
I have a question about our Orbi RBK50 and unable to find an answer in the community.
We recently switched ISP companies. Previously, Orbi worked great. No issues. All connectivity fine.
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Thank you for this very detailed response.
The firmware on my Orbi is/was current: 2.2.1.210
The ISP Router was a Zhone, model 6718-W1-NA-0GW, XDSL 4 port wifi
The transparent bridge mode did not correct the issue. I disable the wifi on the ISP router and set it to bridge mode. Still same problems below with devices.
However, as I was preparing to skip to option #3 below, I logged in to Orbilogin (which I had not done before) and it immediately gave me a warning banner that the Orbi IP was set to default 10.0.0.1 in order to avoid conflict.
Prior to setting it as an AP, I checked the devices to see if this corrected any of the problems. It did. All worked fine now.
I'm not sure why the Orbi was not at the default IP as I never changed it and when the ISP was doing the installation of their router, they did not access the Orbi. However, it works!
Thanks again. My recommendation for anyone reading this community support would be to login to orbilogin.com to ensure that the default IP is set and you do not receive a warning banner. It might clear up the issue quickly.
I then went through
If your ISP Modem has a built in router, it's probably using same IP address as NG routers do, 192.168.1.1. Thus NG will detect this and change to the 10 IP address string.
You can use the 10 IP address string on the Orbi, you can even set a different IP address string before you connect it to the ISP modem, you can use something like 192.168.0.1 or 192.168.2.1.
You could change the ISP modems IP address string from .1.1 to 192.168.67.1 then the NG router will use 192.168.1.1.
Sounds like it's working now and might leave it and enjoy it.
j66 wrote:
Thank you for this very detailed response.
The firmware on my Orbi is/was current: 2.2.1.210
The ISP Router was a Zhone, model 6718-W1-NA-0GW, XDSL 4 port wifi
The transparent bridge mode did not correct the issue. I disable the wifi on the ISP router and set it to bridge mode. Still same problems below with devices.
However, as I was preparing to skip to option #3 below, I logged in to Orbilogin (which I had not done before) and it immediately gave me a warning banner that the Orbi IP was set to default 10.0.0.1 in order to avoid conflict.
Prior to setting it as an AP, I checked the devices to see if this corrected any of the problems. It did. All worked fine now.
I'm not sure why the Orbi was not at the default IP as I never changed it and when the ISP was doing the installation of their router, they did not access the Orbi. However, it works!
Thanks again. My recommendation for anyone reading this community support would be to login to orbilogin.com to ensure that the default IP is set and you do not receive a warning banner. It might clear up the issue quickly.
I then went through