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Forum Discussion
lawnmowerman
Mar 18, 2020Guide
Orbi RBK50 WiFi going offline
My Orbi RBK50 wifi connection is constantly going offline, while wired connection stays active. So all my wireless devices suddenly go offline. The only way to fix has been to reboot the router. I ha...
FURRYe38
Mar 18, 2020Guru - Experienced User
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
lawnmowerman wrote:My Orbi RBK50 wifi connection is constantly going offline, while wired connection stays active. So all my wireless devices suddenly go offline. The only way to fix has been to reboot the router. I have done this several times already and not sure what's going on.
This is the first time I've seen this issue in a couple of months since I started using this router.
I am on firmware v2.5.1.8, since that's the last version that supports Disney Circle.
Anybody else having this issue and have any suggestions to fix it?
Thanks
lawnmowerman
Mar 18, 2020Guide
The distance between the router and the satellite is less than 30-feet since the day I installed it. All other settings are default, and it's been working fine for a few months. Why would the wifi start suddenly stop working when nothing else was changed?
FURRYe38 wrote:30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
lawnmowerman wrote:My Orbi RBK50 wifi connection is constantly going offline, while wired connection stays active. So all my wireless devices suddenly go offline. The only way to fix has been to reboot the router. I have done this several times already and not sure what's going on.
This is the first time I've seen this issue in a couple of months since I started using this router.
I am on firmware v2.5.1.8, since that's the last version that supports Disney Circle.
Anybody else having this issue and have any suggestions to fix it?
Thanks
FURRYe38 wrote:30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
lawnmowerman wrote:My Orbi RBK50 wifi connection is constantly going offline, while wired connection stays active. So all my wireless devices suddenly go offline. The only way to fix has been to reboot the router. I have done this several times already and not sure what's going on.
This is the first time I've seen this issue in a couple of months since I started using this router.
I am on firmware v2.5.1.8, since that's the last version that supports Disney Circle.
Anybody else having this issue and have any suggestions to fix it?
Thanks