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Forum Discussion
mark0824
Oct 04, 2018Aspirant
Orbi RBK50 Wireless Stops
Similar issues as many it appears. I have had my RBK50 with one satellite for almost 2 years (3k sq ft house with 900sq ft basement). Almost no issues. I added a wall unit to get some better covera...
FURRYe38
Oct 04, 2018Guru - Experienced User
What FW is currently loaded?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. I use just the base router and just 1 satellite in a 5000sq ft home. 40 feet in between the base and satellite. No issues.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6. Save settings and reboot the router and satellite(s).
Set up IP address reservations for each satellite and devices on the router as you add them to the router.
So you replaced the older RBK50 system with the newer system?
mark0824
Oct 04, 2018Aspirant
Firmware is the latest (downloaded yesterda)y but also happened on the prrvious version. With the rotuer in the basement the signal is too weak on the upper levels of the house.
The question is what would cause a thw Orbi to slow down, then stop and require a reboot in order to work again after almost 2 years of zero issues? The only device added to the network is a Orbi Plug In satellite. I bought a new RBK50 on Sunday and still have the same problems. All settings where the same as before the problem. No new local netowrks from neighbors who are 100ft plus away. I have since removed the extra satelleis and only have the new unit with the satellite it came with it. I will know later today if the problem has been solved if wireless does not crap out. If it does, then the question is, why is this happening on two seperate units?
Thanks
- FURRYe38Oct 04, 2018Guru - Experienced User
Try the channels and remove the plug in satellite.
I recommend moving the base router from the basement to at least the main floor. Basements are not good for wifi sources.
These units are not being used at the same time are they? Just one system at a time?
- mark0824Oct 04, 2018Aspirant
Cable comes in at the basment level, my office and deskltop is there and I can not run a hardline. Every other device is wireless. I have had good signal stength since I bought he Orbi in 2016. The original RBK50 is unplugged. All of the routers setings are the same as they have always been in the past. No changes since I have owned the router. The new one is using the same settings and it had issues. I did change to IPV6 but that was after the wireless stopping on the new router.
All satellites unplugged except 1 so I will see what happens later today.
Thanks
- FURRYe38Oct 04, 2018Guru - Experienced User
Ok, let us know how it goes. Definately set manual channels as well.