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Forum Discussion
nevetsmik
Jul 26, 2019Aspirant
Orbi RBK50 with AT&T Fiber & Arris NVG589 modem
Hi - I'm unable to connect my Orbi to the internet. I've read through some posts on the forum and know about the Router/AP settings on the Orbi, the IP Passthrough settings on the AT&T router and tur...
FURRYe38
Jul 26, 2019Guru - Experienced User
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Option 3 maybe the easiest for you...
- nevetsmikJul 26, 2019AspirantThanks for the response.
For option 2, how do I determine the IP address the Orbi gets from the modem?- FURRYe38Jul 26, 2019Guru - Experienced User
Log into the RBRs web page at orbilogin.com
Review the Advanced Tab information. The WAN or Internet IP address will be shown here.