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SG-D9-User01's avatar
SG-D9-User01
Follower
Jan 19, 2021

Orbi RBK50V - Cannot Add Orbi Voice Mesh Extender as Satellite after Firmware Upgrade

Hi,

 

I recently upgraded the firmware on my Orbi Router RBR50 to firmware version 2.6.1.40 and the Orbi Voice Mesh Extender to firmware version 1.0.0.48_1.0.38.

 

Since the firmware upgrade, I am not able to add the Orbi Voice Mesh Extender as a connected Satellites, it is connecting to the router as Connected Device.  

 

It  has resulted in devices connecting at 2.4G to the router at very low speed causing issues with Zoom web conferencing and Youtube viewing.  

 

Please help.  How can I resolve?