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Forum Discussion
orbi RbK53 - losing internet every night @ 10:00 PM
Is anyone else losing all internet connectivity on all wired/wireless interfaces every night at the same time? wifi is up. speed test works. nslookup against the router and an external dns like 8.8.8...
There are known issues with Circle. I would not enabled it if your having problems with it. Let NG support know about this for sure.
The last 2 nights I have lost internet on mine at exactly 9:00pm.
I'm not sure what it is. It may have to do with renewing IP addresses around then, but I'm not sure. Comcast has had issues around this time as well so I want to give mine more time before I definitively say it is the Orbi's fault, but every night at 9pm EST exactly I lose connection.
Not sure what it could be. I don't use Circle.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Blackhawk50 wrote:The last 2 nights I have lost internet on mine at exactly 9:00pm.
I'm not sure what it is. It may have to do with renewing IP addresses around then, but I'm not sure. Comcast has had issues around this time as well so I want to give mine more time before I definitively say it is the Orbi's fault, but every night at 9pm EST exactly I lose connection.
Not sure what it could be. I don't use Circle.
Hi Blackhawk50
Adding to the requested information by@FURRYe38, may we know the following:
- Can you still access the router login page when issue occur?
- Does it affect all devices connected to the network?
- Will it just reconnect or do you need to turn off and on the router and/or modem?
For isolation, bypass the Orbi router, connect a computer to the modem and check if Internet stopped working at 9PM.
Regards,
Blanca
Community Team
