NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORbi RBK53 Dropouts & Logs
So, unfortunately I paid a lot of money for this rbk53 system. It worked great for about 2 weeks and then nothing but dropouts and resets later I would really like a solution. I am using virgin m...
kevin_gee wrote:So, unfortunately I paid a lot of money for this rbk53 system. It worked great for about 2 weeks and then nothing but dropouts and resets later I would really like a solution.
I'm no tecchy, so I really need to know where to find the logs for the orbi system so I know what is at fault, the orbi or my internet connection.
Netgear provides 90 days of "complimentary support" with the purchase of an Orbi system. There is a link on the product registration page to "Contact Support". Since you paid for it, that is one possibility to consider.
Orbi "logs" are not part of the Orbi "app" interface. There is a debug facility on the Orbi web interface which produces tons of information. Whether any of the data is relevant to your situation is a question better addressed by Netgear support. I just produced a debug file from my Orbi while researching a different issue, and the quantity of data is overwhelming.
ive now got my home hub 3 router now set as a modem and the orbi as router. it too many many attempts from the oribi to see the internet, and eventually it worked, took about 20 retrys. I knew I had it setup correctly. So it eventually connected.
I'll see how this goes for a while and monitor
I do have an r7800 x4s but I dont want to use the orbi as an AP but then again the qos is good, I dont think the orbi uses it but I'll see how it goes with throttling before i make anymore changes
Sometimes you have to turn OFF the modem and RBR for 30 seconds then back on with the modem first, then the RBR lastly.
Glad you got it going finally. Let it run for a while and see. You should be ok.
i cant work like this, I think I'll have to go back to continual disconnects.
I plug up my homeplugs to the orbi and it doesnt even recognise any of them even connected. I connect sky cable, and it says sky wired. I connect homeplug and nothing.
What are NG thinking making pish like this ?
