NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBK53 ethernet backhaul issue
I have upgraded my Orbi router and satellites to the latest firmware (2.1.2.18) and I am seeing some weird behavior with regard to what's shown on the "Connected Satellites" section of the orbi route...
If your router is working in AP mode, be sure to connect it to the switch using the first LAN port and not the router port. If your LED ring stays a solid magenta afterwards… this seems to be a bug in the Orbi firmware. I switched the LED ring off, since this cabling is also the way Netgear has stated on their support site on how to connect the satellites via ethernet.
In this setup, either the satellites as well as the devices connected wirelessly to the satellites are displayed correctly on the Orbi's web page.
So I definitely had the router plugged into the WAN port still even though it was in AP mode. I moved the cable over to the leftmost switch port on the RBR50 and now I'm really getting weird behavior. Internet access from the RBR seems to be working fine, however both satellites now show up as 5G... at least they now both have the correct IP addresses. In addition, any devices connected to those satellites have no internet access and are having issues connecting to local nodes as well.
Let me try resetting everything and starting over to see if that fixes anything.
So I did a hard power-on reset and then disabled daisy chain topology and one satellite is now up and running on wired but the other is still forcing itself onto 5G. What gives?
Netgear, if you're listening, it would be great if you could have an option to select the backhaul to use. Eg Auto, ethernet, 5g. That was some of us could force a specific satellite onto ethernet when these weird cases crop up and the satellites don't seem to use the faster backhaul.
Throwing out obvious questions, have you verified the cable to that satellite is good, no faults? Any way to check it or substitute a different cable to make sure? Same for switch port?