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Forum Discussion
Toj
Mar 16, 2019Aspirant
Orbi RBK53 interfering with TV aerial
I’ve just installed an orbi router and two satellites and they appear to be working well giving me A strong WiFi signal (I had to turn my virgin hub 3 to modem mode first, then connect it to the orbi...
JoeCymru
Mar 16, 2019Virtuoso
Though you did not describe how you were hooked up with the Virgin hub before, in addition to plemans advice, to see if the problem is internal to your TV settings verses instant pickup problems, unhook your TV from the Orbi, then connect it back up wirelessly. If this makes the problem go away, then the issue would be in the TV input settings (or possibly hardware).
If the problem does not go away, move the Orbi farther from the TV to see if there is an instant pickup problem. Though the RF from the antenna is at a lower frequency than the Orbi. there is some possiblity that the 2.4GHz single can cause some instant pickup problems on TV RF wiring or circuits.
Toj
Mar 16, 2019Aspirant
Thanks for all your detailed responses. When I turned the router off it made no difference so I guess that means it’s not a problem of interference? I should have explained on my original post that the tv is connected to both the aerial and router through a humax freeview box, so while I think my tv is capable of wireless connection, I need it to be connected via an Ethernet cable to the freeview box in order to receive freeview channels . Could it be a problem with this box? Might I need to upgrade it for some reason? Thanks again for your help.
- CrimpOnMar 16, 2019Guru - Experienced User
Yes, the Freeview box is a significant part of the puzzle. I have (some) experience with a digital television antenna that is located less than four feet from a Wi-Fi router (2.4G and 5G) and the Wi-Fi appears not to interfere with the digital tv reception at all.
So, the tv is connected only to the Freeview box using a wired connection and the Freeview box is connected to a digital tv antenna and to the Orbi router using a wired connection?
Which model of Freeview box is it?
- plemansMar 16, 2019Guru - Experienced User
Toj wrote:
Thanks for all your detailed responses. When I turned the router off it made no difference so I guess that means it’s not a problem of interference? I should have explained on my original post that the tv is connected to both the aerial and router through a humax freeview box, so while I think my tv is capable of wireless connection, I need it to be connected via an Ethernet cable to the freeview box in order to receive freeview channels . Could it be a problem with this box? Might I need to upgrade it for some reason? Thanks again for your help.Couple of questions about how the freeview box is setup.
The freeview box should have hdmi. Are you connected to the tv over hdmi or the coax or both?
You have the coax going to freeview and then to tv.
Does the freeview pickup a signal from antenna?
Is the freeview box online when connected?
- TojMar 16, 2019AspirantThanks again both.
So, the tv is connected to the freeview box by hdmi cable (the tv is also connected by hdmi to an Apple TV box, chrome cast stick and amazon fire stick but I don’t think that’s relevant?). The tv has no coax or Ethernet cables connected to it directly.
The freeview box is a humax dtr t2000. It is connected to the aerial via a coax cable and to the orbi router via an Ethernet cable. The Ethernet cable has a splitter attached which controls hue lights but I’ve tried removing that splitter and it makes no difference.
The freeview box (as well as the Apple TV) seems to get internet fine from the router because it shows and plays apps and players like Netflix, iPlayer etc just fine. It seems to just be the aerial that the freeview box can’t get any signal from.
I hope that covers everything - apologies for my lack of tech savyness...- plemansMar 16, 2019Guru - Experienced User
Toj wrote:
Thanks again both.
So, the tv is connected to the freeview box by hdmi cable (the tv is also connected by hdmi to an Apple TV box, chrome cast stick and amazon fire stick but I don’t think that’s relevant?). The tv has no coax or Ethernet cables connected to it directly.
The freeview box is a humax dtr t2000. It is connected to the aerial via a coax cable and to the orbi router via an Ethernet cable. The Ethernet cable has a splitter attached which controls hue lights but I’ve tried removing that splitter and it makes no difference.
The freeview box (as well as the Apple TV) seems to get internet fine from the router because it shows and plays apps and players like Netflix, iPlayer etc just fine. It seems to just be the aerial that the freeview box can’t get any signal from.
I hope that covers everything - apologies for my lack of tech savyness...So if your freeview box will play online content the internet/router is working correctly. It puts you back at checking coax and antenna going to the freeview box. See my post above for recommendations on checking that.