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Forum Discussion
Toj
Mar 16, 2019Aspirant
Orbi RBK53 interfering with TV aerial
I’ve just installed an orbi router and two satellites and they appear to be working well giving me A strong WiFi signal (I had to turn my virgin hub 3 to modem mode first, then connect it to the orbi...
plemans
Mar 16, 2019Guru - Experienced User
Toj wrote:
Thanks again both.
So, the tv is connected to the freeview box by hdmi cable (the tv is also connected by hdmi to an Apple TV box, chrome cast stick and amazon fire stick but I don’t think that’s relevant?). The tv has no coax or Ethernet cables connected to it directly.
The freeview box is a humax dtr t2000. It is connected to the aerial via a coax cable and to the orbi router via an Ethernet cable. The Ethernet cable has a splitter attached which controls hue lights but I’ve tried removing that splitter and it makes no difference.
The freeview box (as well as the Apple TV) seems to get internet fine from the router because it shows and plays apps and players like Netflix, iPlayer etc just fine. It seems to just be the aerial that the freeview box can’t get any signal from.
I hope that covers everything - apologies for my lack of tech savyness...
So if your freeview box will play online content the internet/router is working correctly. It puts you back at checking coax and antenna going to the freeview box. See my post above for recommendations on checking that.
Toj
Mar 16, 2019Aspirant
Okay, thanks. I’m a little confused about the issue because the problem of no signal from the aerial remains when the router is switched off and I thought this meant interference wasn’t the problem?
I’ve ordered a new, good quality coax cable with the correct male/male confuguration (at the moment there’s a connector between the coax cable and the box which the new cable will make redundant) in any case.
I don’t know what’s beyond the aerial connection into the wall (which I think runs to an aerial in the loft, to which we don’t have easy access) so I’m not sure what I’ll do if the new cable between the wall and the box doesn’t work. I’ll keep you updated with the new cable in any case.
I’ve ordered a new, good quality coax cable with the correct male/male confuguration (at the moment there’s a connector between the coax cable and the box which the new cable will make redundant) in any case.
I don’t know what’s beyond the aerial connection into the wall (which I think runs to an aerial in the loft, to which we don’t have easy access) so I’m not sure what I’ll do if the new cable between the wall and the box doesn’t work. I’ll keep you updated with the new cable in any case.
- plemansMar 16, 2019Guru - Experienced User
Are you sure someone didn't unhook the ariel in the loft or cause something to happen to it and it was coincidence you'd replaced the router? Easy check would be to borrow a antenna or buy one.
If the freeview box works on the tv with streaming content and your wifi works great than the box is functioning correctly. If the only part not working is the OTA broadcast then its that input. You say you don't have access to the loft to check it but you could buy/borrow an antenna and see if that works.
- plemansMar 16, 2019Guru - Experienced User
Plus if it doesn't get better when the router is turned off, its probably not the router causing the problem. Its the coax input signal. Is it a shared antenna? Maybe the signal has been split to many times if its shared and it dropped the signal below the threshold. Or someone just unhooked it.