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Forum Discussion
Neel1994
Dec 05, 2021Tutor
Orbi RBK53 network keeps going down
Hello, I’m near enough at my ends wit here. I have an rbk50 with two satellite plus an add on satellite so 3 sats in total. The whole system is hardwired. What’s happening is that the whole s...
plemans
Dec 05, 2021Guru - Experienced User
What BT modem is it? in my experience, most of them are modem/router combo device and not strictly modems.
It can cause a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
When you're having issues, do the device directly connected to the router have issues or only those connected to the satellites?