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Forum Discussion
caremd99
Jul 24, 2019Aspirant
Orbi RBK53 not showing all devices
I am using V2.3.5.30 and I am missing at least 1 connection in the GUI list. I know the connection is working because I can http into the connection’s IP address.
- Jul 24, 2019
caremd99 wrote:
I am using V2.3.5.30 and I am missing at least 1 connection in the GUI list. I know the connection is working because I can http into the connection’s IP address.It would help if you identify the device that is missing from the Attached Devices information.
I experience the same phenomenon with regard to my Nest Thermostat. It is definitely "on the network" because I can open the smartphone app, display the current temperature, change the temperature, etc. What I discovered after some testing is that Orbi only knows a device is "on the network" when the device generates packets. After a few minutes of no traffic, the device disappears. I "proved" this by watching the Attached Devices web page as I opened and closed the smartphone app. Thermostat not there. Open app. Thermostat appears. As long as the app is open, the thermostat remains on the display. Close the app, and after a few minutes the thermostat disappears.
caremd99
Jul 24, 2019Aspirant
V2.3.5.30
Verizon FIOS G1100
Orbi is in AP mode. Missing item does show in the G1100.
Missing devices are wireless and not showing in both the ORBI GUI and the ORBI APP.
Verizon FIOS G1100
Orbi is in AP mode. Missing item does show in the G1100.
Missing devices are wireless and not showing in both the ORBI GUI and the ORBI APP.
FURRYe38
Jul 24, 2019Guru - Experienced User
Has a factory reset on the RBR and setup from scratch been performed?
Please do a screen capture of the RBRs connected clients web page and post it here as an attachment to a post
What all devices do you have?