NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rleekc
Aug 20, 2021Aspirant
Orbi rbk53 rebooting/disconnecting every 24 hrs
My orbi keeps disconnecting and reconnecting every 24 hours.Please advise. Firmware: V2.7.3.22 I get this on my first line of the the panic.log: <1>Unable to handle kernel NULL pointer de...
FURRYe38
Aug 20, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- rleekcAug 20, 2021Aspirant
I haven't tried a factory reset since I first got the ORBI in 2018 (three years ago). I'll do it a factory reset this weekend. Hopefully it will fix it. I have sonic fiber internet and the ONT is Adtran 411. Just an FYI, there's about 25 to 35 devices connected at once, idk if thats useful information.
- FURRYe38Aug 20, 2021Guru - Experienced User
Lets try a reset on the RBR and power OFF the ONT for 1 minute then back ON. Walk thru the setup wizard. Do not enabled Armor or Parental controls just yet.
Orbi is capable of handling that amount of devcies...
- rleekcAug 22, 2021Aspirant
I factory reset my orbi and within 24 hours theres another unwant reboot of router. oh well i went ahead and purchased the rbk853