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Forum Discussion
beeatwork
Dec 20, 2019Aspirant
Orbi RBK53S - having problems connecting to the router via the computer
Can't login to the router from my computer comes back with an this error message, what does this mean, is there another way to gain access to the router functions? Thanks for the help in advance!! ...
FURRYe38
Dec 20, 2019Guru - Experienced User
What FW is currently loaded if you can tell?
Try a different browser, IE11, Firefox or Opera.
Be sure to clear ALL browser caches before entering into the routers web page.
Factory reset the RBR and walk thru the setup wizard maybe needed.
beeatwork wrote:Can't login to the router from my computer comes back with an this error message, what does this mean, is there another way to gain access to the router functions? Thanks for the help in advance!!
500 Internal Server Error
- beeatworkDec 21, 2019Aspirant
Thanks for the help! I ended up in resetting the router to factory settings. It was a lot of work, but it's back up and working!
- FURRYe38Dec 21, 2019Guru - Experienced User
Glad you got it working. Be sure to do a backup configuration to file for safe keeping.
Please mark your thread as solved so others will know.
Enjoy. :smileywink: