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Forum Discussion
JnGalt52
Nov 30, 2020Initiate
Orbi RBR 20 - 2.4g - 5g
My Orbi and Satellite send a 5g speed to my devices. I need to have access to 2.4g from time to time to set up and manage certain smart home products like switches and lights. How can I reset the ro...
- Dec 01, 2020Here's what worked for me.
I logged into my FiOS Frontier modem and switched the 2.4g "ON".
So, as a rule, everything runs on the Orbi network but when I "need" 2.4g... I log into my primary WiFi account and run off the modem.
When done, I switch back to the Orbi network which at 5g is faster.
FURRYe38
Dec 01, 2020Guru - Experienced User
Netgear provides a simple mechanism to accomplish this:
Log into the Orbi web interface (http://orbilogin.net)
Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
Uncheck the box, "Broadcast SSID on 5G"
Click "Apply"
All devices that are currently connected to the Orbi will remain connected.
On the smartphone, go to wireless settings and "forget" the Orbi SSID
Search for available WiFi networks. Select the Orbi WiFi. Enter the password. and connect.
If you are curious about whether the smartphone is actually connected at 2.4G, you have to wait a few minutes, because the "Attached Devices" display takes a while to update.
Open the app and set up the 2.4G device.
Once the device is connected and working as it should, reverse the steps.
Check the "Broadcast" box and click "Apply"
"Forget" the Orbi WiFi. Search. Enter password. Connect.
Be aware that there seems to be a time limit with some iOS or Android devices that will connect to the 2.4Ghz radio for a short period of time before changing automatically to the 5Ghz SSID, even though it's been hidden. The SSID is hidden only, thus the signal is still present. So you might want to also change the power output of the 5Ghz radio to 25%. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
JnGalt52 wrote:My Orbi and Satellite send a 5g speed to my devices. I need to have access to 2.4g from time to time to set up and manage certain smart home products like switches and lights.
How can I reset the router to do that?
vajim
Dec 01, 2020Master
It'd be nice if NG would make this type of info more widely known rather than forcing folks to come in here and sort through hundreds of insider bogart posts.
Again from my real life experience, this simple mechanism was NOT there when I first purchased my Orbi and unless you've ever been faced with this situation, you'll never know the pain and frustration.
- schumakuDec 01, 2020Guru - Experienced User
vajim wrote:It'd be nice if NG would make this type of info more widely known rather than forcing folks to come in here and sort through hundreds of insider bogart posts.
Can't agree more. Various information is absent, also the requirements when operating Orbi along with "managed" switches supporting STP/RSTP/MSP. Biggest problem is that community feedback from the Home Networking does often not reach Netgear.
vajim wrote:Again from my real life experience, this simple mechanism was NOT there when I first purchased my Orbi and unless you've ever been faced with this situation, you'll never know the pain and frustration.
This options lined out by FURRYe38 was developed and suggested by community members.