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Forum Discussion
Skeeter120666
Aug 27, 2020Follower
ORBI rbr 20 dropping connection continuously
My ORBI RBR 20 keeps losing connection with my internet. I have fiber optic internet and have had the internet techs look at it. They said it is my router. The problem is not that it loses connection...
FURRYe38
Aug 27, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
Press the back reset button for 15 seconds then release.