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Jrichards333's avatar
Jrichards333
Follower
Aug 08, 2022

ORBI RBR 20 not able to connect to items requiring 2.4 GHZ....any recommendations

I'm using an ORBI RBR 20. I have several items that require strictly 2.4 ghz wifi. Im not able to connect. any recommentations...Thank You
plemans's avatar
plemans
Guru - Experienced User
Aug 09, 2022

If that doesn't work, take a friend/spouse's cell phone and turn its hotspot on with the exact same ssid/password as your router. Turn off the router. (and satellites) Setup your device using the hotspot. Once its setup. power the hotspot off and turn the router back on and it should autoconnect. 

The device doesn't care that the router has dual band. Its the app maker being lazy and wanting the phone connected to the 2.4ghz for setup and not the 5ghz.