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Forum Discussion
LoboTommy
May 21, 2020Luminary
orbi rbr 20 wifi lost
this one is a puzzle to me. Network became tremendously unstable again. had to factory reset and set up from scratch. had a hard time getting the router back online, same with the satellites (rbs20-ie...
FURRYe38
May 22, 2020Guru - Experienced User
What is the model# of the one that shall not be named and what what is the mfr and model# of the wifi adapter installed in this LT?
Seems like thre maybe a incompatibility issue with this adapter and the Orbi wifi.
If you updated to v16, did you perform a factory reset and setup from scratch prior to downgrading?
LoboTommy
May 22, 2020Luminary
HP Pavilion g6... wait. WHAT?!?!?!
turned it on again,48 hours since last time it was on.... all of a sudden it's alive!
although slow, only 10% internetspeed,but alive
(dl/ul 46.86/45.77 - normal is 450/440 Mbps)
turned it on again,48 hours since last time it was on.... all of a sudden it's alive!
although slow, only 10% internetspeed,but alive
(dl/ul 46.86/45.77 - normal is 450/440 Mbps)
- FURRYe38May 22, 2020Guru - Experienced User
This G6 LT, it a 1x00, 1200 or 2000 thru 2300 series? Seems to be a few G6 models....
If the adapter is only 2.4Ghz then those are speeds you'll probably see on 2.4Ghz.
What is the connection rate you seeing while the adpter is connected?
- LoboTommyJun 02, 2020Luminary
Thank you for all the help. It seems i have chrashed a little harder than i thought after all. It want just the laptop. It was after all the Orbis.
So i run this one once again in frustration:
1xOrbi RBR20
3xOrbi RBS20
I have facotyrreset all of them by holding in a PIN in the reset hole, bringin them all back to original "orbi" network. I rebootet my fiberoptic modem - bridgemode connected to port 3 (debugged that one with my ISP - not had a single packageloss on internet. Steady 500/500 over tha last 8 months.
Turned on only the RBR20 - set it up towards internet. Wifi kept going on and off continioulsy. Firmwareupdated it to latest firmware RBR20-V2.5.1.16.
Added one satelite (took 4 resets to get it online) updated it to RBS20-V2.5.1.16. Turned it off, turned on the next orbi rbs20 and so on.
Finnaly all 3 are online, and they are now postioned back in their respective locations around the house. Now network is on/off/on/off every two minutes. (Rings turn magenta - blue -magenta - blue on all RBS). When i put on ONLY the RBS (turn off the RBSs) the ring on the RBR turns magenta - turns off - magenta - off (in sync with wifi/no wifi)
My setup has worked like a charm over the last close to a year now, so it has nothing to do with the distance to the RBR / RBS units.
I am currently running a debugfile.
Current settings:
ROUTER INFORMATIONHardware Version RBR20 Firmware Version V2.5.1.16 GUI Language Version V1.0.0.375 Operation Mode Router LAN Port MAC Address CC:40:D0:35:7F:85 IP Address 192.168.1.1 DHCP Server On WIRELESS SETTINGS (GENERAL)Region Europe 2.4G Channel 9(P)+13(S) 2.4G Mode Up to 400 Mbps 5G Channel 36(P)+40+44+48 5G Mode Up to 866.7 Mbps
Advanced Wireless Settings (5GHz 802.11a/n/ac) Enable SSID Broadcast - YES Enable WMM (Wi-Fi multimedia) settings - YES CTS/RTS Threshold (1-2347) Preamble Mode Automatic Long Preamble Short Preamble Transmit Power Control 100% 75% 50% 25% Backhaul Topology Enable Daisy-Chain Topology - NO Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices - NO Enable MU-MIMO - NO Enable Fast Roaming - NO I am stuck - again - with this network, and really no longer know what to do with it.
Anyone got ideas this time?
- FURRYe38Jun 03, 2020Guru - Experienced User
This G6 LT, is it a 1x00, 1200 or 2000 thru 2300 series? Seems to be a few G6 models....
Do other devices have same problems with wifi or no?
- LoboTommyJun 03, 2020Luminaryok, forget about the laptop. it's the whole orbisystem and wifi now. now everything falls on and off
- FURRYe38Jun 03, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Enable Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless SettingsTry disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).After you do a full reset on the RBS and RBR.
If any of this fails to resolve the problem, make contact with NG support and ask about an RMA if thats an option.