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Forum Discussion
Samk23
Nov 15, 2019Aspirant
Orbi RBR-40, Changed from Optimum to FIOS, No Internet
Hello, I just switched Internet providers from Optimum to Verizon Fios, the internet is working and some previously wireless connected devices such as cameras and computers had no issue with the chan...
- Nov 15, 2019
it sounds like you have an fios box with a router built in. Not 100% as you didn't include models. But if so that'd put you in a double nat and can cause all kinds of issues.
Easiest fix? place your orbi in access point mode and disable wireless on the fios box.
Other option? place the fios box in modem only/pass through mode. Then you still have the routing functions of the orbi. The best way to do this is to contact your isp to see the best settings for you fios box to be in this mode.
plemans
Nov 15, 2019Guru - Experienced User
it sounds like you have an fios box with a router built in. Not 100% as you didn't include models. But if so that'd put you in a double nat and can cause all kinds of issues.
Easiest fix? place your orbi in access point mode and disable wireless on the fios box.
Other option? place the fios box in modem only/pass through mode. Then you still have the routing functions of the orbi. The best way to do this is to contact your isp to see the best settings for you fios box to be in this mode.
Samk23
Nov 15, 2019Aspirant
Thank you - I will try and let you know