NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR 40 device manager shows unknown smart phone without pause resume button
The unknown smart phone is listed under 5GHz
Kchas wrote:
The unknown smart phone is listed under 5GHz
My guess is that this device is the device that is being used to run the Orbi 'app'.
It is sort of a "by definition thing." There is no option to pause the device that is managing the Orbi router.
Why is it 'unknown'? Aha. Most modern smartphones have a default setting in the Network WiFi to create a 'randomized' MAC address when connecting to WiFi access points. (For entertainment, search for "Randomized MAC address" on the internet. Big Brother is alive and well for the paranoid.)
Every time our smartphones update software, that setting gets put back to the default of 'randomized', and I have to go into Network Settings and change it back to "Use the hardware MAC address."
1 Reply
Kchas wrote:
The unknown smart phone is listed under 5GHz
My guess is that this device is the device that is being used to run the Orbi 'app'.
It is sort of a "by definition thing." There is no option to pause the device that is managing the Orbi router.
Why is it 'unknown'? Aha. Most modern smartphones have a default setting in the Network WiFi to create a 'randomized' MAC address when connecting to WiFi access points. (For entertainment, search for "Randomized MAC address" on the internet. Big Brother is alive and well for the paranoid.)
Every time our smartphones update software, that setting gets put back to the default of 'randomized', and I have to go into Network Settings and change it back to "Use the hardware MAC address."