NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR 40 will not reset, blinks white ring
Orbi stopped working and flashes white ring, green LED stays lit on back. Try to reset, but nothing happens. Unit is about 2 years old and can not find any troubleshooting help for it. Is it dead?
kroth wrote:Orbi stopped working and flashes white ring, green LED stays lit on back. Try to reset, but nothing happens. Unit is about 2 years old and can not find any troubleshooting help for it. Is it dead?
So your whole network is down? No wifi or Internet?
No, I have my network up with my ATT Uverse. The Orbi just stopped working. The main router and satellite both down. Cannot reset. get different results with trying to factory reset with evertything I have found online. Do not see my wireless SSID when tring to reset to factory. Cannot connect with ethernet to admin anything.
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
kroth wrote:No, I have my network up with my ATT Uverse. The Orbi just stopped working. The main router and satellite both down. Cannot reset. get different results with trying to factory reset with evertything I have found online. Do not see my wireless SSID when tring to reset to factory. Cannot connect with ethernet to admin anything.
