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smdunn's avatar
smdunn
Follower
Apr 20, 2019
Solved

Orbi RBR 50 - 404 Error when navigating from a link in email

Getting great wifi coverage with my New Orbi system and speed is good too, but hyperlinks embeded in email (both Apple and Google) trigger a 404 Not Found message when clicked ever since we switched on the network.  Must be some weird security setting?  Help! and Thanks! - Steve 

  • Fredfx's avatar
    Fredfx
    Aug 03, 2019

    I put the Orbi in AP mode and that seemed to fix the problem. 
    Did nothing else. Radios on the ATT 5268AC are still active. 

    Thanx for the fix. 

     

     

8 Replies

  • What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?


    smdunn wrote:

    Getting great wifi coverage with my New Orbi system and speed is good too, but hyperlinks embeded in email (both Apple and Google) trigger a 404 Not Found message when clicked ever since we switched on the network.  Must be some weird security setting?  Help! and Thanks! - Steve 


     

  • Did you find a solution to this problem? I am experiencing the same issue.

    • What Firmware is currently loaded?
      What is the Mfr and model# of the ISP modem the NG router is connected too?


      LadyS wrote:

      Did you find a solution to this problem? I am experiencing the same issue.


       

  • I’m having the same problem. I kept my other WiFi network up while we test the Orbi and only the Orbi network has the problem. It’s mostly when clicking links in e-mails. When the browser window comes up it’s usually a 404 error. I also noticed that many pictures in e-mails don’t download. Like I said. I have the previous network running redundantly and the problem doesn’t exist there.  

     

    ‘’Could it be a security setting in the Orbi?  It’s a bummer because the coverage is insanely great!  

     

    Any ideas?  Netgear?

     

     

    • FURRYe38's avatar
      FURRYe38
      Guru

      What Firmware is currently loaded?
      What is the Mfr and model# of the ISP modem the NG router is connected too?
      Is the Orbi system operating in Router or AP mode?


      Fredfx wrote:

      I’m having the same problem. I kept my other WiFi network up while we test the Orbi and only the Orbi network has the problem. It’s mostly when clicking links in e-mails. When the browser window comes up it’s usually a 404 error. I also noticed that many pictures in e-mails don’t download. Like I said. I have the previous network running redundantly and the problem doesn’t exist there.  

       

      ‘’Could it be a security setting in the Orbi?  It’s a bummer because the coverage is insanely great!  

       

      Any ideas?  Netgear?

       

       


       

      • Fredfx's avatar
        Fredfx
        Aspirant

        Hi Group:

        Here is the requested info:
        Orbi Model RBR50

        Firmware V2.3.1.60

         

        Modem is ATT 5268AC (It's branded ATT but could it be PACE?)

         

        I don't know how to tell what mode the Orbi is in whether it is Router or AP

         

        I suspect it's in Router Mode.