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Forum Discussion
vonnymc
Feb 04, 2020Aspirant
Orbi RBR 50 & RBS 50 - i can't get my Google Nest Mini's to connect?
I have tried turning off the 5ghz in the advanced settings as suggested by FURRYe38 in another post but this hasn't made a different, infact i could still see that some devices had a 'connection type...
plemans
Feb 04, 2020Guru - Experienced User
do you have an old router?
when orbi first came out, there was some issues that have mostly been resolved. but what I did was setup an old router with the same ssid/password as the orbi. Then once I had the device setup (and updated), I'd power the old router off and the orbi back on.
You could also do this with a phone acting as a hotspot if needed.
For the most part, this hasn't been needed for a couple years in my experience. I'd make sure your orbi device is updated. Problem is if the google device isn't updated or you're trying to set it up while your device is on a different band.
Make sure they device you're setting up is on the same wifi radio (2.4ghz v 5ghz) you're setting the google home device on.
- vonnymcFeb 04, 2020Aspirant
Everything is new, the Orbi router and Satalitte was set up 2 wks ago and i've managed to connect everything except the new Google nest mini's which we had set up on our old Plusnet router for approximately 1 week. All software will be uptodate as everything is new.
- plemansFeb 04, 2020Guru - Experienced User
vonnymc wrote:Everything is new, the Orbi router and Satalitte was set up 2 wks ago and i've managed to connect everything except the new Google nest mini's which we had set up on our old Plusnet router for approximately 1 week. All software will be uptodate as everything is new.
Just because its new doesn't mean it shipped with the newest firmware. What version is on your orbi?
I've got an orbi setup and was able to add both my google home and google mini without issues or needing to to anything fancy.
What modem are you using?
- vonnymcFeb 10, 2020Aspirant
How do i check what firmware is on it?
I am using the old Plusnet router/modem as just the modem and have that plugged into the Orbi as my router.