NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
vonnymc
Feb 04, 2020Aspirant
Orbi RBR 50 & RBS 50 - i can't get my Google Nest Mini's to connect?
I have tried turning off the 5ghz in the advanced settings as suggested by FURRYe38 in another post but this hasn't made a different, infact i could still see that some devices had a 'connection type...
FURRYe38
Feb 04, 2020Guru - Experienced User
What Firmware is currently loaded?
Be sure that after you disable the 5G SSID broadcast, that you disable the wifi radio on your setup mobile phone or pad, forget the wifi profile on these devices, then reconnect them to the Orbi SSID. They should be connected to the 2.4Ghz radio then at this point. Thought the 5G SSID isn't being broadcast, the signal still is and any previously connected devices will still be connected to the 5Ghz radio. They just have to be told to forget and setup again after the 5G SSID is turned OFF.
Also be sure that you use the prior SSID name and PW on the Orbi router, from your previously used wifi router as well. Helps when migrating to Orbi with devices that had been connected to the old wifi router.
vonnymc
Feb 10, 2020Aspirant
Also be sure that you use the prior SSID name and PW on the Orbi router, from your previously used wifi router as well. Helps when migrating to Orbi with devices that had been connected to the old wifi router.
Thanks FURRYe38, how do i do the above that you suggest?