NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SteveDT
Mar 12, 2019Tutor
Orbi RBR 50 Connecting Remotely
Why is there a "Connect Remotely" button on the iOS app, but when I touch it (when away from home), it says that my RBR50 is Disconnected? I have already turned on the Remote Connection option on th...
ekhalil
Mar 12, 2019Master
There are two "Remote Management" settings in Orbi, one for the web GUI remote management and the other for Orbi app remote management. If you want to use remote management in the app you need to enable "Remote Management" in the Orbi app as follows:
- schumakuMar 12, 2019Guru - Experienced User
Complete odd - back on the Genie App times there was clear differentiation by using Remote Management vs. REmote Access. But some over-smart people mixed the same designation fro two very different features.
- SteveDTMar 12, 2019Tutor
I've done both, but still seeing "Disconnected."
- ekhalilMar 12, 2019Master
SteveDT wrote:
I've done both, but still seeing "Disconnected."
Are you able to remotely access the web GUI from a browser to https://xxx.xxx.xxx.xxx:8443
Where xxx.xxx.xxx.xxx is your public IP address or DDNS host name.
- schumakuMar 12, 2019Guru - Experienced User
Does the App based remote access (for the App) stick with on?
Reason asking, for a while, and since multiple attempts of factory resets, the R9000 does not keep the Remote Administration ... it does slide to off immediately after enabling.