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Forum Discussion
Orbi RBR 50 Connecting Remotely
Why is there a "Connect Remotely" button on the iOS app, but when I touch it (when away from home), it says that my RBR50 is Disconnected? I have already turned on the Remote Connection option on th...
I've done both, but still seeing "Disconnected."
SteveDT wrote:
I've done both, but still seeing "Disconnected."
Are you able to remotely access the web GUI from a browser to https://xxx.xxx.xxx.xxx:8443
Where xxx.xxx.xxx.xxx is your public IP address or DDNS host name.
Does the App based remote access (for the App) stick with on?
Reason asking, for a while, and since multiple attempts of factory resets, the R9000 does not keep the Remote Administration ... it does slide to off immediately after enabling.
No, I'm afraid I'm not able to access remotely via the web GUI.
- Please check that you don't have double NAT. One quick way to test if double NAT exists is a traceroute.
Please open a Command Prompt on any computer connected to Orbi and type:
> tracert 8.8.8.8
this will make a traceroute to Google’s DNS server. If you see two private IP addresses listed in the first two hops then you have double NAT. If you see only one private address and the second hop shows a public address, then you’re all good.
