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Forum Discussion
SteveDT
Mar 12, 2019Tutor
Orbi RBR 50 Connecting Remotely
Why is there a "Connect Remotely" button on the iOS app, but when I touch it (when away from home), it says that my RBR50 is Disconnected? I have already turned on the Remote Connection option on th...
SteveDT
Mar 12, 2019Tutor
I'm on Verizon the Fios Quantum Gateway router.
FURRYe38
Mar 13, 2019Guru - Experienced User
Modem Combo Units:
This would be a possible double NAT condition which isn't recommended and would be a cause of remote management not working. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
SteveDT wrote:
I'm on Verizon the Fios Quantum Gateway router.