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Forum Discussion
johninuk
Oct 01, 2019Aspirant
orbi RBR problems
hello please can you help I have minimal IT skills, ihave a orbi RBR50 and BRs50 satalites when i check the app it says they are all connected and working good, i have 3 satalites all not that far a...
johninuk
Oct 01, 2019Aspirant
i dont know what all them letters mean sorry, we have the latest firmware i do know that i will go through you list and try fine all them bits and check them
i have a vodafone router
some of the settings in the app
WPA2-PSK [AES]
Hardware Version RBR50 Firmware Version V2.3.5.30 GUI Language Version V1.0.0.360 Operation Mode AP is AP mode right ????
FURRYe38
Oct 01, 2019Guru - Experienced User
Possibly.
We need to check What is the Manufacturer and model# of the ISP modem the NG router is connected too? Possible this modem has a built in wifi router already. So maybe your RBR is in AP mode.
- johninukOct 01, 2019Aspirant
so my vodaone router all it says is a HHG2500 thats all it says no make :) its what vodafone give you what you switch over i know that dont help i do think its a HUAWEI
that is the router that supplies the wifi
i am not sure what isp and ng is but i think i understand they are to to router next to eat other the RBR50 and the vodafone
i only know its in AP as i see a IT freind change it over and said this will make it work right as we was having probmlems with lots of dialog boxes coming up with questions that we had no way of filling in like a user name and password on normal web pages ??
i must say i have had trouble with these since i got them its been a nightmare and no one will talk to me on phone as these was here when i moved in- FURRYe38Oct 01, 2019Guru - Experienced User
I see yes that model has wifi and a router built in. Reason why your Orbi in in AP mode then. This is fine. Seen review that its not a great modem as well.
Need to find out if your IT friend disabled the modems WiFI radios as well. if these radios are also running, then this would be an additional cause of problems with the Orbi wifi running. Make sure the modems wifi radios are fully turned OFF.
You might ask your IT friend to help you with the suggestons I posted for you to try.