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Forum Discussion
ORBI RBR20 - how do I factory reset?
I set this up last april - i can't remember my password, the system does not recognize my answers to the security questions, and our wifi is not working. ugh. i have tried every thing i can think...
Wire connect a PC to the router and factory reset the router using the back push pin button. Press the button for 15 seconds then release. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.