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Orbi RBR20 - Intel AX200 Wifi Losing Connection
Hi, Having an issue with Orbi RBR20 router with two sattelites. New laptop with Intel AX200 wifi. Upon connecting to the orbi network, there initially is internet for about 30 seconds, then y...
Just to follow up, Have sinced used a couple of different router models, one wifi 6 router, and another AC mesh system. Both worked fine. So it looks like there is some sort of issue with the Orbi routers and these early wifi 6 cards from intel. Could be a device / driver issue, but as the cards work with everythinng else tested its more like the Orbi. For now it's been simpler to just replace the Orbi.
Thanks Furry,
Swapped the wifi card in the laptop for a new, different model (Killer AX1650) and the issue is the same.
Also, tried all the settings on off as you mentioned plus a factory reset., issue is still there. It connects briefly then gets kicked off.
There's not a huge amount of traffic in the area, you can see in the wifi analysis attached.
It must be either an issue with the Intel chipset on the wifi card or the Orbi router.
As the card connects fine to other networks, it's most like an issue with the Orbi router.
Do you know if netgear have a bug submission form or any way to contact them about the issue?
Thanks again for your suggestions.
Good troubleshooting.
Sounds like the Orbi maybe at fault here.
Submit a support ticket here:
https://www.netgear.com/mynetgear/registration/login.aspx
Ask about an RMA.
Just to follow up, Have sinced used a couple of different router models, one wifi 6 router, and another AC mesh system. Both worked fine. So it looks like there is some sort of issue with the Orbi routers and these early wifi 6 cards from intel. Could be a device / driver issue, but as the cards work with everythinng else tested its more like the Orbi. For now it's been simpler to just replace the Orbi.
myshko wrote:So it looks like there is some sort of issue with the Orbi routers and these early wifi 6 cards from intel. Could be a device / driver issue, ...
Common issue under some cominations, depends on the radio chipset (makers) of the routers. Head to the Inhell driver update section and grab the current drivers - vendor distributed drivers are typically outdated, or released very late. Known issue with both the Inhell AX200 and the Killer (which is again a very similar Inhell chiset).
