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tgermain's avatar
tgermain
Aspirant
Dec 09, 2021
Solved

Orbi RBR20 - no upload speed

Hello !   So my problem is about upload speed (download speed is as expected). I should have about ~20 mbps according to my ISP, but I only have something arround 0.01 (yes really !).   I have a ...
  • tgermain's avatar
    tgermain
    Dec 13, 2021

    I found the solution.

     

    On my internet setup page, I configured PPPOE with my login/passw coming from my ISP. I just change "Does your Internet connection require a login?" To "No" and now my upload speed is as expected ! 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 10, 2021

What happens if you configure  the modem for router mode and configure the RBR for AP mode? 

 

Have you powered OFF both modem and RBR for 1 minute then back ON? 

tgermain's avatar
tgermain
Aspirant
Dec 10, 2021

Hello,

 

turning off for 1 minutes didn't help, but switching to AP mode did (-> upload speed is as expected).

 

The end goal is to keep the router mode (there is much more options in the rbr20). So, do you know what could be the cause ?

 

Thanks for your help !

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 10, 2021

    Possible problem between the modem and RBR.


    What happens if you leave the modem in router mode. Configure the RBR for router mode and use the modems DMZ for the IP address the RBR gets from the modem?

    • tgermain's avatar
      tgermain
      Aspirant
      Dec 10, 2021

      So my modem is in router mode (so it gets a public IP), orbi also in router mode (so it gets a second public IP) right ?

       

      I tried to put my second public ip (the one the orbi gets) in the DMZ of the modem, but it says the address is not in IPv4 pool range :smileyfrustrated: (and yes, the IP is correct. You know why I want to get the orbi in router mode ^^)

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 10, 2021
        tgermain wrote:

        So my modem is in router mode (so it gets a public IP), orbi also in router mode (so it gets a second public IP) right ? NO. 

         

        I tried to put my second public ip (the one the orbi gets) in the DMZ of the modem, but it says the address is not in IPv4 pool range :smileyfrustrated: (and yes, the IP is correct. You know why I want to get the orbi in router mode ^^) 

        What IP address does the RBR get in router mode on it's WAN port? It should be a 192 or 10 kind of address. Input this IP address into the modems DMZ...