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Forum Discussion
NetKnight
Jan 11, 2023Aspirant
Orbi RBR20 - Understanding brief sudden unavailability
With our Orbi RBR20 with 2 RBS20 satellites, I am sometimes experiencing sudden interruptions where the entire WiFi signals (and thus internet connection for all mobile devices) will be gone for a fe...
Mikey94025
Jan 11, 2023Hero
What you describe (recurring wifi service interruption lasting for minutes) should not be happening. The next time you see it, check http://orbilogin.com/debug.htm and its report of System Uptime. This will tell you if there was a crash, system restart, power interruption, etc. When it occurs, it is only wireless or do wired devices also lose network access?
There are logs available on the Advanced tab of http://orbilogin.com/ but these are very generic and unlikely to tell you if and why you're seeing Orbi network outages.